RSI Online
| email to a friend

Trustmark Medical Benefits
and Claims Online

The internet is an excellent tool for you to view information pertaining to your Trustmark benefits, 24 hours a day, 7 days a week. It is a convenient way to identify the following:

Covered benefits and applicable copays, deductibles and/or coinsurance
Names of family members who are covered under your plan
Status of submitted claims
Deductibles and out-of-pocket maximums that have been satisfied

To get started, follow these steps:

    1. Log on to www.trustmarkins.com
    2. Under Insureds/Participants, click on Trustmark Group Insurance, then Medical Claim and Eligibility Look-up.
    3. You will have to Register by entering some key information, including your ID number, and setting up a password.
    4. Now you should be all set to access your personal records through Trustmark

The internet is a good resource for many, but we realize that not everyone has access and that not all questions can be easily answered online. RSI continues to offer a dedicated Benefit Service Specialist, Jackie Ali, who can offer assistance on any aspect of your benefits plan.

To contact Jackie: 1-800-394-6111, extension 4320 jali@rsionline.com

If you have any questions about this topic, please contact your RSI Benefit Service Specialist at 1-800-394-6111.