RSI Online
| email to a friend

Summary of RSI's HIPAA Compliant Safeguards

This notice is intended to summarize the privacy practices followed by RSI Gallagher in regard to its clients’ Group Health Plans.

As your outsourced benefits department, RSI Gallagher often needs access to health information in order to perform plan administration functions. We want to assure you that we comply with federal privacy laws and respect your right to privacy. We require that all members of our workforce comply with our privacy practices and have trained them to do so. You may request a full copy of our Privacy Notice at any time.

USES AND DISCLOSURES OF HEALTH INFORMATION

We may use and disclose identifiable health information (sometimes called “Protected Health Information,” or PHI) about you without your written authorization in order to determine eligibility for benefits and for enrollment and disenrollment activities or to perform plan administration functions such as resolving internal grievances. We may also use or disclosure your health information without your written authorization for other reasons as permitted by law, such as to respond to a court order, to provide information to further public health activities, and to prevent serious harm to
you or others.

When required by law, we will ask for your written authorization before using or disclosing your PHI. If you choose to sign an authorization to disclose information, you can later revoke that authorization to cease any future uses or disclosures.

INDIVIDUAL RIGHTS

Each individual has the right to request access (to view), amendment (to add or correct), accounting (to identify disclosures), confidential communication (to receive correspondence elsewhere), and restrictions (to prohibit certain uses or disclosures)
to their PHI.

COMPLAINTS

If you are concerned that we have violated your privacy rights, you may contact the privacy officer at RSI Gallagher (Sharyn Silverman, Director, Human Resources). You may also send a written complaint to the US Department of Health and Human Services – Office of Civil Rights. You may visit www.hhs.gov/ocr for further information.

PHYSICAL SAFEGUARDS

Our client database has been updated to comply with HIPAA and is secure from external invasion; and our internal procedures have been updated to protect unnecessary disclosures of PHI.